Terms & Conditions
These terms govern the web design build and monthly services provided by Brand Builder Co.
Last updated: August 31, 2026
1. Agreement
By engaging Brand Builder Co ("we", "us") for services, you ("Client") agree to these Terms & Conditions along with any separate proposal or order form that references them.
2. Scope of services
Services generally include: designing and building a website, setting up lead-capture and follow-up systems, and providing ongoing hosting, support, and updates on a monthly basis. The exact scope for each project is described in the proposal delivered before work begins.
3. Fees and payment
Fees consist of a one-time build fee and a recurring monthly fee, as set out in the proposal. The build fee is invoiced at project start; the monthly fee begins at launch and is billed monthly in advance. Late payments may result in suspension of services.
4. Month-to-month; cancellation
Monthly services are provided on a month-to-month basis. Either party may cancel by written notice before the next billing cycle. Fees already paid are non-refundable. Upon cancellation, hosted assets can be transferred to the Client per the "Ownership" section below.
5. Ownership
The Client owns the finished website, the domain, the customer list, and the phone numbers associated with the account. On cancellation, we will reasonably assist with transfer to the Client or a third-party provider. We retain ownership of internal templates, tools, and know-how used to deliver services.
6. Client responsibilities
The Client is responsible for providing content, timely feedback, and accurate business information; for the legality of materials supplied; and for complying with applicable laws (including telemarketing and messaging laws) when using lead-follow-up systems.
7. Third-party services
Delivery may rely on third-party providers (hosting, messaging, email, scheduling, payment, etc.). Their availability, terms, and fees are outside our control.
8. Warranties and disclaimers
Services are provided "as is" and "as available". We do not guarantee specific lead volumes, revenue, or business outcomes. We disclaim all implied warranties to the fullest extent permitted by law.
9. Limitation of liability
To the maximum extent permitted by law, our total liability arising out of or related to the services is limited to the amount paid by the Client to Brand Builder Co in the three (3) months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or lost-profit damages.
10. Confidentiality
Each party will keep the other's non-public business information confidential and use it only to perform under these Terms.
11. Governing law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles. Venue for any dispute lies in the state or federal courts located in Palm Beach County, Florida.
12. Changes
We may update these Terms from time to time. Continued use of the services after an update constitutes acceptance of the revised Terms.
13. Contact
Questions about these Terms? Reach us through our contact page. Brand Builder Co · Wellington, Florida.